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Founder Need Routing

Purpose

Founder need routing defines what happens after a founder completes Compass.

The answer should not always be a partner.

The answer should be the best surface for the need.

Signal Model

A signal is any survey answer, Compass answer, behavior, or profile detail that helps Eprenz understand what the founder needs.

Signal Source What It Tells Us
Stage where the business is
Role who the person is
Revenue maturity and value potential
Team size operating complexity
Country availability, compliance, and regional fit
Biggest challenge current problem or symptom
Cost of challenge urgency
Past 90 day spend buying readiness
Support interests preferred help type
Business description context for human or AI review
Contact details follow-up permission

Routing Rule

No single signal should determine the full experience.

The OS should combine signals to decide the route.

flowchart TD
  A[Stage] --> F[Founder Context]
  B[Role] --> F
  C[Challenge] --> F
  D[Country] --> F
  E[Support Interest] --> F
  F --> G[Route Decision]

Main Flow

flowchart LR
  A[Compass Completed] --> B[Need Detected]
  B --> C[Best OS Surface]
  C --> D[Knowledge, Network, Event, Partner, Advisor, AI]
  D --> E[Action]
  E --> F[Progress]

Draft Routing Table

Compass signal First route Supporting routes
Networking Network Events, partner rooms, introductions
Mentorship Advisor or Team Network, Atlas AI, Learning
Marketing Learning Events, Sales Pipeline, Partners
Customers Sales Pipeline Learning, CRM partners, advisor
Banking Partners Learning, Business Pulse, country filter
Website Learning Partners, checklist, event clinic
Service providers Partners Advisor follow-up, country filter
Funding Partners Business Pulse, advisor, funding readiness content
Cash flow Business Pulse Learning, finance partner, CFO session
Legal Partners Learning, advisor follow-up
Operations Journey Learning, Atlas AI, systems partners
Exit Journey Advisor, valuation partner, exit content
Not sure Compass Journey, Atlas AI, Home

Principle

If the founder needs understanding, route to Learning.

If the founder needs people, route to Network.

If the founder needs infrastructure, route to Partners.

If the founder needs clarity, route to Compass or Atlas AI.

If the founder needs execution support, route to Advisor, Event, or Partner.